To extend the life of your manicure or pedicure, we recommend using cuticle oil daily, moisturizing your hands and feet regularly, wearing gloves for cleaning or dishwashing, and avoiding using your nails as tools. Your technician can also share personalized aftercare tips at the end of your service.

Your satisfaction means a lot to us. If you experience an issue with your service within a few days, please contact us so we can discuss what happened and, where appropriate, arrange a touch-up or solution. We always want the chance to make things right.

Our salon is located at street level and we do our best to accommodate clients with mobility needs. If you have specific accessibility questions or require assistance, please contact us before your appointment so we can help you plan your visit.

Yes, there is parking available near the salon on 3rd St W and surrounding streets. We recommend allowing a few extra minutes to find parking, especially during busy hours.

We can comfortably host small to medium-sized groups for spa and bridal parties. The exact number depends on the services you choose and the time of day. Contact us with your group size and preferred date, and we’ll help you plan the perfect event.

Our kids’ spa parties can be customized but often include mini manicures, mini pedicures, simple nail art or glitter, comfy robes, and a fun, age-appropriate atmosphere. Let us know your theme, group size, and budget, and we’ll create a package that suits your needs.

Absolutely. Parents and guardians are welcome to stay, relax, and enjoy the atmosphere while their children are being pampered. We want everyone—kids and adults—to feel comfortable and included.

For the best results, hair should be at least ¼ inch long. We recommend avoiding heavy exfoliation, tanning, or very hot showers right before your appointment. Gently exfoliating the area 24 hours beforehand can help achieve a smoother finish.

Yes, many clients with sensitive skin can still enjoy waxing. We use high-quality, gentle wax and will adjust our technique based on your skin type. If you have very reactive or allergy-prone skin, please let your technician know before we begin.

Lash extensions typically last 2–3 weeks before a fill is recommended. With proper aftercare—avoiding oil-based products, rubbing your eyes, and sleeping on your face—you can keep them looking full for longer.

Yes, you can still wear eye makeup, but we recommend avoiding waterproof mascara and oil-based removers, as they can break down the lash adhesive. Opt for gentle, oil-free makeup and removers to help your extensions last.

With proper aftercare, our non-toxic gel manicures typically last around 2–3 weeks, and gel pedicures can last 3–4 weeks or longer. Longevity depends on your nail type and lifestyle, and we’re happy to share tips to help your nails look fresh for as long as possible.

Yes, we can safely remove most gel and regular polish from other salons. For acrylic or hard gel, please let us know when booking so we can schedule extra time and choose the safest removal method for your nails.

Yes! We offer a range of nail art options, from minimal designs to more detailed looks. If you have something specific in mind, feel free to bring inspiration photos or mention it when booking so we can allocate enough time.

Your health and safety are our top priorities. All metal tools are thoroughly cleaned and sanitized using professional-grade disinfectants, and any single-use items are disposed of after each client. Our stations are cleaned and disinfected between appointments to maintain a spotless and hygienic environment.

Yes, we can work with damaged, thin, or sensitive nails, but we always put nail health first. Our technicians may recommend gentler treatments or a nail-rehab approach instead of heavy enhancements if your nails need time to recover.

We accept cash, debit, and major credit cards. Gift cards purchased through our system can also be used toward services. If you have any questions about payment options, just ask our front desk team.

Walk-ins are welcome when we have availability, but we highly recommend booking in advance especially on weekends, evenings, and for group or party bookings. This ensures we have enough time reserved to give you the full experience.

Taxes are not included in our listed service prices and will be added at checkout. Gratuities are not mandatory but are always appreciated if you enjoyed your experience.

You can book an appointment online through our booking system, call us at (604) 988 1150, or visit us in person at 116 3rd St W, North Vancouver. Online booking is the fastest way to see our real-time availability and secure your preferred time.

We kindly ask for at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations or no-shows may be subject to a fee, especially for group or party bookings. This helps us respect our team’s time and offer appointments to other clients on our waitlist.

If you’re running late, please call us as soon as you can. We’ll do our best to accommodate you, but if you arrive more than 10–15 minutes late, we may need to shorten or adjust your service to avoid delaying the next client.

Laque is the only non-toxic nail salon in North Vancouver, offering a unique blend of quality, safety, and style:

• We use only organic, non-toxic, and safe products

• Services available for all age groups

• Professional team in a clean, welcoming environment

• We host private parties for kids, brides, and adults

• Pet-friendly salon that fits your lifestyle

Yes! Our salon is clean, calm, and welcoming for children aged 3 and up. We use non-toxic, gentle products that are safe for young clients.

Yes! All our polishes, gels, and materials are non-toxic and completely safe. We also use organic oils, scrubs, and skincare products to nourish and protect your skin and nails.

Yes! All our products are non-toxic and safe during pregnancy. We also offer special packages designed for expecting moms - just let us know when booking.

Yes! We're proud to be a pet-friendly salon. You're welcome to bring your furry friend, just let us know ahead of time so we can prepare a comfortable space for both of you.

Yes! We use gels that are low in harmful chemicals and much safer for your nails and skin compared to traditional products. They offer a long-lasting natural-looking finish - perfect for clients who care about nail health.

Yes, we offer customizable gift cards in any amount. A perfect gift for birthdays, holidays, or just because!

Yes! Our bridal packages include facial treatments, a special bride robe, drinks, and 3 hours of private salon use for up to 6 guests. Nail services can be added separately based on your preferences.

Yes, we offer a luxurious space and tailored services for birthdays, bridal events, and private gatherings. Robes, drinks, and beauty services can all be arranged for a memorable experience.

We only require a $100 deposit for party or event bookings. Regular appointments do not require a deposit.